Sales Representative/Sales Agent

Responsibilities:

• Customer Development and Expansion: Visit major wholesale markets and commercial areas in Lagos to develop local primary wholesalers, key customers, and distributors, expanding new customer resources; actively promote the company's full range of products, introducing product advantages, supply policies, and pricing to foster customer cooperation; collect potential customer information, establish customer files, and continuously follow up with interested customers until a sale is made.
• Customer Relationship Maintenance: Regularly replenish existing customers, maintain customer relationships, address replenishment needs, and increase customer repurchase rates; promptly respond to customer inquiries and after-sales issues, coordinate with the warehouse to handle daily affairs such as shipping, returns, and exchanges; synchronize information with the company regarding new product launches, promotional activities, and price adjustments to encourage customers to increase orders.
• Sales Order Process Tracking: Responsible for the entire closed-loop order process: quotation, order acceptance, coordination with the warehouse for inventory preparation and shipping, and collection of payments to ensure smooth order delivery; achieve the company's monthly and quarterly sales performance targets; summarize daily sales query records and order details, and report to the country manager.
• Market Information Feedback: Collect information on local market competitors' prices, popular categories, industry trends, and customer needs, and report this information to the company regularly; investigate local channel characteristics, provide sales expansion suggestions, and assist the company in adjusting local product selection and pricing strategies.
• Other Supporting Work: Cooperate with the company to successfully implement new product promotion and sales activities in the local area; complete other sales-related tasks assigned by superiors.

Requirements:

• Minimum of an HND
• 3 years of previous experience in a similar role