Job Description
Department:
Marketing
Location:
Nairobi (Regional Scope: Kenya, Uganda, Tanzania & Zambia)
Reports to:
General Manager
Direct Reports:
Graphic Designer and content
Job Purpose
- Drive category distinction through execution and optimization of the brand strategy across Kenya, Uganda, Tanzania, and Zambia.
- Support regional revenue growth through sustained, measurable, and data-driven marketing initiatives (internal and external).
- Provide day-to-day leadership and oversight of the marketing function, including creative, content, and production teams, ensuring alignment across all regional brand touchpoints.
Main Responsibilities of the Job
- Ensure overall brand custody and consistency across all countries, media platforms, and customer touchpoints.
- Develop and execute relevant marketing strategies and content that support sales growth and brand awareness across the four markets.
- Monitor brand sentiment across regions to identify risks, opportunities, and market-specific insights for the Eezy brand.
- Manage media buying across all markets, ensuring value for money, optimal reach, and achievement of defined KPIs.
- Oversee community management across digital platforms, ensuring consistent engagement and brand positioning.
- Maintain and implement integrated marketing calendars (internal, external, SEO, and communications) across all countries, aligned to business objectives.
- Lead, coach, and develop the marketing team to support performance, career growth, and succession planning.
- Drive corporate and product brand differentiation, top-of-mind awareness, and credibility in all operating markets.
- Manage execution of internal and external campaigns, including production and distribution of marketing collateral.
- Oversee all key brand touchpoints (websites, intranet, social media platforms) to ensure alignment with brand perception and business goals across regions.
- Manage marketing budgets across all countries, ensuring efficient utilization, cost control, and delivery against monthly KPIs.
- Track and evaluate marketing performance to ensure ROI and continuous improvement of strategies.
Job Criteria/Results
- Growth in revenue directly attributable to strategic marketing initiatives across all markets.
- Increased and positive brand awareness in Kenya, Uganda, Tanzania, and Zambia.
- Strong ROI on marketing spend within approved budgets.
- Consistent compliance with brand guidelines across all regions.
- Full compliance with internal processes and regulatory requirements for risk mitigation.
Records & Reports
- Monthly Marketing Plan vs Actual Performance Report (M+2)
- Monthly Campaign Performance Report (M+2)
- Monthly Google Business Profile & Website Analytics Report (M+2)
- Monthly Branded Collateral Stock Report
- Monthly Production Report
- Evergreen: Functional onboarding materials, team KPIs, and job descriptions
- Evergreen: Marketing asset repository (lead generation assets, videos, blogs, memos, etc.)
- Regional reporting segmentation (Kenya, Uganda, Tanzania, Zambia)
Minimum Experience Required
- At least 3 years’ experience in marketing and brand management in a sales driven environment
Minimum Level of Academic and Professional Requirements
- Bachelor's degree in Marketing or business administration
- CIM Level 6 – Mandatory
Technical Competencies Required
- Project Management
- Creative writing
- Excellent communication/pitching skills
- Research & brand management
- Social media management
- Intermediate-level Excel skills
Behavioral Competencies Required
- Commercially aware
- Customer focused
- Coaching
- Influencing
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