Travel/Tour Consultant

Job Summary:

Must have a Diploma / Other Certificate in Tours & Travel from a recognized institution is mandatory

RESPONSIBILITIES

• Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
• Must possess knowledge of different inbound and outbound destinations
• Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
• Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients
• Manage customer inquiries and aim to exceed their expectations
• Evaluate and recommend tours and travel costing that are competitive in the industry
• Explore and identify new business opportunities in a competitive and rapidly changing industry
• Ensure client quotations are followed up for sales conversion
• Research and constantly source for interesting product packages to meet consumer demands
• Write & translate itineraries. Brief clients before a trip to ensure smooth travel
• Liaise with hotels and airlines for group bookings
• Liaise with tour operators/partners in other destinations
• Social Media Marketing duties

QUALIFICATIONS

• Minimum KCSE Grade : B - (B minus)
• Bachelor’s or Diploma Degree or Diploma in Tourism, Travel, Hospitality or any related discipline from a reputable university
• Minimum of 1-year experience in a travel or tour agency
• Experience in liaising with international travel agents/partners
• Excellent planning and organizational skills
• Self – motivated, Confident and outgoing personality
• Ability to multi-task and get things done to completion
• A Team player with good interpersonal and communication skills
• Excellent networking and prospecting skills