Supervisor General Merchandise

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Supervises resources to ensure compliance to standards, regulations and set plans to achieve targets / deadlines

Minimum Requirements

Grade 12

1 – 2 years experience in retail experience

Competencies

• Assertive
• Attention to detail
• Strong communication skills
• Conscientious (by the book)
• Customer minded
• Monitor and develop other’s performance
• Sense of urgency
• Team player
• Thorough/accurate
• PC literate

Location:Sea Point

Key Responsibilities

• Ensure that hygiene, housekeeping, cold chain and safe working standards and maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are executed timeously and adhered to
• Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
• Prevent wastage/shrinkage/damages
• Check correct pricing e.g. labels
• Complete all relevant administration/documentation
• Plan and implement sales promotions
• Approach and advise customers on products, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
• Monitor budgets (expenses, turnover, gross) and take required action
• Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
• Communicate effectively with employees, management, customers and suppliers
• Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
• Manage employees to ensure standards are maintained by competent, motivated employees.
• Supervisors will be required to carry out relevant discipline processes

Closing date: 16th June 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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