Senior Technician GSM - Central Rift Valley

Job Description

Perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements. Attend to equipment faults logged in through the trouble ticket TT system in compliance with corrective maintenance KPIs. Perform preventive routine maintenance to ensure consistent equipment & environs health checks. Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary. Propose improvement actions of the network structure. Accurately carry out preventive maintenance program and make reports on the same. Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications. Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation. Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made. Achievement of performance KPIs. Ensure network availability of >99.60%. Achieve 80% of TTs within SLA. Ensure network quality with packet loss of <0.05%. Achieve 90% of planned work first time.

How to Apply

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