Senior Manager, Investment Groups

<ol style="padding-left: 24px;"><li><p style="margin-bottom: 12pt; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 11pt;"><strong>KEY RESPONSIBILITIES:</strong></span></span></p></li></ol><ul style="list-style-type: disc;"><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Deliver portfolio growth targets by executing strategies that increase investment group acquisition, balances, and overall segment revenue.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Drive profitability and revenue performance through effective cross-sell, retention, and yield optimization initiatives.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Identify growth opportunities by analysing market trends, customer behaviour, and competitor activity to inform strategy.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Design and enhance segment propositions</span><span lang="EN-US" style="font-size: 11pt; line-height: 115%;"> tailored to the needs of investment groups</span><span lang="en-KE" style="font-size: 11pt; line-height: 115%;"> with measurable outcomes such as product uptake, penetration rates, and customer adoption.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Strengthen customer relationships and engagement with investment groups, measured through retention rates, wallet share, and satisfaction scores.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Expand segment visibility and reach through targeted outreach initiatives, partnerships, and community engagement, measured by acquisition and brand presence.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Drive execution of segment initiatives in collaboration with internal teams(</span><span lang="EN-US" style="font-size: 11pt; line-height: 115%;">product, marketing, digital, and operations)</span><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">, ensuring timely delivery against agreed KPIs and campaign targets.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="en-KE" style="font-size: 11pt; line-height: 115%;">Enable frontline teams through training and support, improving sales productivity, conversion rates, and customer engagement.</span></span></p></li><li><p style="margin-bottom: 12pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-US" style="font-size: 10pt; line-height: 115%;">Strengthen governance, risk management, and compliance by identifying key risks, reviewing audit outcomes, enforcing controls, and ensuring adherence to regulatory and internal standards.</span></span></p></li></ul><p style="margin-bottom: 12pt;"><strong><u>Requirements:</u></strong></p><figure class="table"><table border="1" cellspacing="0" cellpadding="0" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 5.4pt;"><tbody><tr><td width="93" style="border: 1pt solid black; padding: 0cm 5.4pt; width: 70.05pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Particulars</strong></span></span></td><td width="192" valign="top" style="border: 1pt solid black; padding: 0cm 5.4pt; width: 144.3pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Detail</strong></span></span></td><td width="230" valign="top" style="border: 1pt solid black; padding: 0cm 5.4pt; width: 172.4pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Specific Field or Qualification</strong></span></span></td><td width="100" valign="top" style="border: 1pt solid black; padding: 0cm 5.4pt; width: 75.35pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Need Type</strong></span></span><a href="#_ftn1" name="_ftnref1" title=""><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>[1]</strong></span></span></a></td></tr><tr><td rowspan="3" width="93" style="border: 1pt solid black; padding: 0cm 5.4pt; width: 70.05pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Education&nbsp;</span></span></td><td width="192" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 144.3pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Bachelors Degree</span></span></td><td width="230" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 172.4pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Business or any relevant degree</span></span></td><td width="100" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 75.35pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">RQ</span></span></p></td></tr><tr><td width="192" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 144.3pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Professional Qualifications</span></span></td><td width="230" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 172.4pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Project management or business field</span></span></td><td width="100" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 75.35pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">AA</span></span></p></td></tr><tr><td width="192" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 144.3pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Masters Degree</span></span></td><td width="230" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 172.4pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Business or any relevant</span></span></td><td width="100" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; width: 75.35pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">AA</span></span></p></td></tr></tbody></table></figure><p>&nbsp;</p><figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="616" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 5.4pt; width: 462.15pt;"><tbody><tr style="height: 24.95pt;"><td width="444" valign="top" style="border: 1pt solid black; height: 24.95pt; padding: 0cm 5.4pt; width: 333pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Experience&nbsp;</strong>Total Minimum No of Years Experience Required</span></span></td><td width="172" valign="top" style="border: 1pt solid black; height: 24.95pt; padding: 0cm 5.4pt; width: 129.15pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">8 years</span></span></td></tr></tbody></table></figure><figure class="table"><table border="1" cellspacing="0" cellpadding="0" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 5.4pt;"><tbody><tr style="height: 6.65pt;"><td width="282" style="border: 1pt solid black; height: 6.65pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Detail</strong></span></span></p></td><td width="154" valign="top" style="border: 1pt solid black; height: 6.65pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Minimum No of Years</strong></span></span></p></td><td width="180" valign="top" style="border: 1pt solid black; height: 6.65pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Need Type</strong></span></span><a href="#_ftn1" name="_ftnref1" title=""><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>^[1]</strong></span></span></a></p></td></tr><tr style="height: 6.65pt;"><td width="282" style="border: 1pt solid black; height: 6.65pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Sales</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.65pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">4</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.65pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 6.65pt;"><td width="282" style="border: 1pt solid black; height: 6.65pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">SACCOs &amp; Co-operatives</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.65pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">4</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.65pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 13.7pt;"><td width="282" style="border: 1pt solid black; height: 13.7pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Credit Appraisal</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 13.7pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">2</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 13.7pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 6.45pt;"><td width="282" style="border: 1pt solid black; height: 6.45pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Portfolio Management</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">4</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 6.45pt;"><td width="282" style="border: 1pt solid black; height: 6.45pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Financial Industry/Banking</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">6</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 6.45pt;"><td width="282" style="border: 1pt solid black; height: 6.45pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Product Development</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">4</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">DE</span></span></p></td></tr><tr style="height: 6.45pt;"><td width="282" style="border: 1pt solid black; height: 6.45pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Customer care/Relationship Management</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">4</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr><tr style="height: 6.45pt;"><td width="282" style="border: 1pt solid black; height: 6.45pt; padding: 0cm 5.4pt; width: 211.5pt;"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">People Management</span></span></p></td><td width="154" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 115.55pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">5</span></span></p></td><td width="180" valign="top" style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; height: 6.45pt; padding: 0cm 5.4pt; width: 135.05pt;"><p style="text-align: center;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">ES</span></span></p></td></tr></tbody></table></figure><p>&nbsp;</p>