Payroll Coordinator (French Speaking) (12 Month Fixed Term Contract)

Job Purpose

To perform back-office payroll operations to employees group-wide pertaining to HR matters by professionally handling incoming issues/queries to ensure all issues/queries are recorded and resolved in accordance with established guidelines and SLA.

KEY ACCOUNTABILITIES

Payroll Data Maintenance

• Ensure Payroll Data correctness by performing data entry of all payroll related fields and updating payroll related data as requested to ensure integrity of payroll related master data

Tax Data Administration

• Ensure correctness of Tax data through administering Tax year and month end processes to ensure compliance with tax requirements

Payroll & Benefits Policy Compliance

• Ensure strict adherence to policies by ensuring that all changes requested are in line with policy before effecting the change and the correct approvals are received before processing requested changes in order to ensure compliance to adherence to Payroll and Benefits Policies

Payroll Query Resolution

• Provide effective and efficient customer support by ensuring that the logged incoming queries are resolved within agreed timelines and SLA and at the level that meets the customer expectations