OMF Sales Team Leader

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role manages a team of sales agents and is individually accountable, over periods of up to a year for ensuring sales targets and objectives of team are achieved. The incumbent performs a number of integrated managerial and technical tasks such as managing, advising, coaching/mentoring and training of sales staff to ensure that sales targets are met

• Manages a team of sales agents ensuring team sales targets and objectives are achieved.
• Handles all client queries professionally, providing technical support.
• Identifies own and team members' training needs and arranges training where necessary.
• Develops internal capabilities by supporting, coaching and performance managing sales agents in respect of: soft skills, technical knowledge, telephone skills, systems and technology.
• Guides the team of sales agents towards achievement of sales targets, modifying behaviours to accommodate the tasks, situations and teams involved.
• Manages information regarding new products
• Manages team members' performance and non/poor performance in line with performance management governance.
• Demonstrates and exhibits client-centric behaviour.
• Ensures that compliance requirements are adhered to and deals with non-compliance issues pro-actively

Skills

Competencies

• Builds Networks
• Business Insight
• Collaborates
• Communicates Effectively
• Customer Focus
• Demonstrates Self-Awareness
• Develops Talent
• Drives Results

Education

Closing Date

18 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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