Mwanza Branch. Bank Officer - Teller

<ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Process all the counter transactions accurately in accordance with the set objectives.</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.&nbsp;</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;"><span lang="EN-US">Cross-sell</span> products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Handle customer requests efficiently and raise any problems to the Head Teller/<span lang="EN-US">SQC Manager</span> in order to meet customer satisfaction &amp; to reach customer delight</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.&nbsp;</span></p></li><li class="ortl-align-justify"><p style="background-color: white; text-align: justify;"><span style="color: rgb(13, 13, 13); font-family: Calibri, sans-serif;">Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p></li></ul>