Manager - Portfolio Analytics

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 1000+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose:be solutions-oriented, produce high-quality work, be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback.
• Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

As the Manager, Portfolio Analytics, you will lead a team of Investments Business Analysts and Graduate Trainees to drive data-informed investment decisions, strengthen portfolio performance and risk monitoring, and lead strategic investment systems and analytics initiatives.

In this role, you will provide analytical oversight and decision support for credit risk management, strengthen portfolio and financial data architecture, and own executive-level portfolio reporting. You will serve as a strategic partner to cross-functional and cross-country leaders, translating complex data into actionable insights that improve investment decisions and portfolio outcomes.

You will also lead core digital transformation initiatives to streamline data flows between investment operational and accounting systems, strengthen data quality and governance, and improve operational efficiency, portfolio visibility and portfolio quality across Inkomoko.

Roles and Responsibilities

• Team Leadership & Development: Lead, mentor and develop a high-performing team of Business Analysts and Graduate Trainees, setting clear objectives, performance standards and development plans while building a culture of analytical excellence, ownership and continuous improvement.
• Portfolio Performance Analytics: Lead analysis of portfolio performance across key indicators including disbursements, collections, PAR, defaults, write-offs, recoveries, and provisioning. Identify performance trends, drivers, risks and opportunities, and translate findings into actionable recommendations.
• Portfolio Planning, Forecasting & Scenario Analysis: Support portfolio forecasting, target setting and scenario modelling to support portfolio growth.Provide forward-looking assessments of expected portfolio performance under different business and risk scenarios.
• Risk Analytics & Early Warning: Develop and maintain portfolio risk monitoring and early-warning indicators to identify emerging deterioration, concentration risks and other changes in portfolio quality. Lead stress testing and scenario analysis and provide timely escalation of material risks.
• Credit & Investment Decision Support: Provide timely, high-quality analytical support to Portfolio and Credit Risk Management, using data and insights to inform underwriting, client selection, portfolio growth, collections, risk mitigation and other investment decisions.
• Executive Reporting & Insights: Own internal and external executive-level reporting on portfolio investments, ensuring executive leadership, Board members, country leadership and external partners receive accurate, timely and insightful reporting. Translate complex portfolio data into clear conclusions, forward-looking insights and actionable recommendations.
• Business Intelligence & Reporting: Design, develop and maintain automated dashboards, analytical tools and reporting solutions that provide accessible, reliable and timely visibility into portfolio performance, risk and strategic KPIs.
• Data & Systems Transformation: Support the DT team on data and systems change initiatives that strengthen credit risk infrastructure, data integration, portfolio analytics and reporting automation. Ensure analytical requirements are clearly translated into effective system and data solutions.
• Cross-Country Collaboration: Partner with country Investment teams and leadership to strengthen investment systems, data quality, portfolio monitoring and reporting, while ensuring consistent analytical standards and timely resolution of data and reporting issues.
• Cross-Functional Collaboration: Work closely with all regional functions to ensure effective data flows, aligned methodologies and high-quality analytical inputs across the organisation.
• Data Governance, Quality & Audit Readiness: Establish and enforce data quality, governance and analytical quality-assurance standards. Ensure portfolio reporting and analysis are accurate, traceable, reproducible and aligned with internal policies, regulatory requirements and audit standards.
• Analytical Team Operating Model: Establish the team's analytical priorities, delivery calendar, quality standards and ways of working, ensuring the Portfolio Analytics function consistently delivers high-value insights to support organisational and portfolio objectives.