IT Support & Operations Manager - Malindi

The Job Responsibilities Includes:

Responsibilities

• Configure and maintain Odoo (Sales, Inventory, Purchasing, basic Accounting).
• Keep product, price list, customer and supplier data accurate and consistent.
• Build and run reports (e.g. sales by product and customer, margins, stock levels).
• Train and support users in the office, warehouse and supermarket.
• Manage user roles and access rights within Odoo.
• Work with management to translate business questions into dashboards and KPIs.
• Administer Google Workspace (users, groups, security, 2FA, basic policies).
• Manage laptops, shared PCs, printers and local networks (office, warehouse, supermarket).
• Oversee the website, domains and basic integrations with other systems.
• Manage cameras and basic security systems in the stock room / supermarket.
• Provide first‑line IT support to staff and coordinate with external vendors.
• Propose and implement small IT improvement projects (reliability, security, efficiency).

Academic qualification:

Degree from a reputable Institution

Years of relevant experience:

Minimum of 5 years.