ICLA Social Support Ethiopia Aftit

<p style="line-height: normal; text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span style="font-size: 10pt;">The ICLA Social Support position supports NRC’s established Information, Counselling and Legal Assistance (ICLA) programme in Aftit refugee camp and surrounding host communities. Working at field-support level under the supervision of ICLA Officers, the role assists with community outreach, beneficiary communication, administrative support, and awareness activities. The position contributes to the effective day-to-day implementation of ICLA services while ensuring compliance with NRC procedures and donor requirements.</span></span></p><ul style="list-style-type: disc; padding-left: 24px;"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align: justify;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Grade 12 and above&nbsp;</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align: justify;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Basic communication and interpersonal skills</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align: justify;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Ability to follow instructions, organize tasks, and meet deadlines&nbsp;</span></span></p></li></ul><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">The purpose of the ICLA social support position is to assist with day-to-day implementation of the Information, Counseling and Legal Assistance (ICLA) Programme in Aftit refugee camp and surrounding host community.</span></span></p><p><span style="color: windowtext;"><span lang="EN-GB"><strong>Generic Responsibilities</strong></span></span></p><ol style="padding-left: 24px;"><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Ensure adherence to NRC policies and donor requirements in daily tasks&nbsp;</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Share feedback with supervisors on challenges encountered during activities&nbsp;</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Cooperate with relevant partners and local authorities as directed by supervisors&nbsp;</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Support ICLA officers in implementing delegated ICLA programme activities according to plan of action&nbsp;</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Assist in identifying and registering beneficiaries as instructed by ICLA staff&nbsp;</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Demonstrate commitment to NRC’s mission, vision and values</span></span></p><p style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;">&nbsp;</p></li></ol><p><span style="color: windowtext;"><span lang="EN-GB"><strong>Specific responsibilities:</strong></span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Assist as a point of contact between the community and ICLA staff, by relaying information as guided by ICLA Officer.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Support the organization of mobile group information sessions (e.g., preparing materials, registering participants, arranging venues) under the guidance of ICLA officers.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Assist in maintaining communication records with beneficiaries, including updating contact lists and tracking sheets.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Support administrative aspects of case management, including filing, data entry, and organizing documents, as instructed.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Support logistical arrangements for community outreach and awareness activities, including venue setup, participant registration, and distribution of IEC materials under supervision of ICLA Officer</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Maintain organized records of documents, meeting notes, and routine letters as instructed by the ICLA Officer.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Follow ICLA policies, donor agreements, work plans, budgets and procurement plans in daily support tasks.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Adhere to NRC’s Human Resource, Financial, Logistics &amp; Security policies and procedures.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: Calibri, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Any other task relevant to the position as requested by the line manager.</span></span></p></li></ul>