Human Resources Officer, Nairobi

4892BR

Human Resources Officer

Aga Khan Foundation

The position

This role will provide hands-on, end-to-end HR support across the full employee life cycle within a multi-site environment. It will be a key operational partner to line managers and staff to ensure efficient, people-centred HR services. The position will based in Mombasa and therefore requires flexibility to travel to implementation locations as needed.

Talent Acquisition and Onboarding:

• Coordinate end-to-end recruitment processes and coordinate background checks and pre-employment requirements in compliance with the institution’s policy.
• Liaise with ICT, Finance, and relevant departments to ensure new hire set-up is completed on time.
• Coordinate comprehensive onboarding programmes; ensure all new hires complete mandatory orientation within the first 30 days.

HR Information Systems & Reporting

• Maintain accurate and up-to-date employee records in the HRIS and physical personnel files.
• Generate monthly HR dashboards and produce ad-hoc HR data and reports for donor reporting, management meeting presentations, and as may be requested.
• Coordinate with the Global HRIS Manager to ensure optimal functioning of the HRIS and timely resolution of queries.
• Respond to and guide staff on any HRIS queries or support requests.

HR Administration and Operations:

• Preparation and issuance of HR documentation, including employment contracts, confirmation letters, and contract renewals as per budget availability.
• Monitor employee end-of-probation period and proactively follow up with the relevant managers to ensure conformity with the stipulated policy.
• Ensure staff grant codes are updated regularly to reflect an accurate position on staff timesheets.
• Coordinate the exit process and ensure finalization of all exit procedures.
• Oversee the immigration processes for international staff for the timely processing of their visas and permits.
• Coordinate staff training, staff communication, and employee engagement initiatives as may be requested.
• Coordinate the International Scholarship Programme (ISP) process from advertising, application, and enquiry to the interview stage and final reporting to the Central Scholarship Unit.
• Support internal and external HR audits; prepare requested documentation and respond to audit queries within agreed timelines.

Performance Management

• Support in administering annual and mid-year performance review cycle; coordinate timelines, communicate to staff, and ensure 100% participation.
• Support line managers in setting SMART objectives aligned to departmental and organisational goals.
• Track and report on probation reviews; ensure timely confirmation or extension communications are issued.
• Generate annual performance management reports to identify and address performance gaps and inform skills development and talent management.

Benefits & Payroll Support

• Consolidating monthly payroll inputs for payroll processing within agreed timelines.
• Administer staff benefits, including enrolment, renewals, claims support, and annual scheme reviews.
• Assist in the data compilation of annual salary surveys and benchmarking exercises.
• Respond to staff queries on payslips, tax, NSSF, and NHIF/SHA with accuracy and confidentiality.
• Support in the consolidation of staff costs during the annual budgeting process.

Staff Engagement and Welfare:

• Coordinate staff engagement activities such as team retreats/team building and recognition programmes.
• Escalate any staff concerns and grievances proactively to preserve relationships and enhance communication to cultivate a collaborative work culture.
• Proactively monitor leave balances and support a healthy leave culture; flag burnout risks to the HR Manager.
• Lead wellness and wellbeing initiatives with wellness champions through an annual wellness calendar and employee assistant programs for psychosocial support.
• Organize annual health and safety training, workplace audit, and assessment.

The requirements

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in human resources management, social sciences, or business-related field. A master’s degree is an added advantage.
• Higher Diploma in Human Resources Management from a recognized Institution.
• At least 5 years of progressive HR experience in a busy organisation. Experience in a development organisation will be an advantage.
• Experience working with HRIS platforms.

CORE COMPETENCIES:

• Excellent oral and written communication skills with a good command of the English language (fluency in Kiswahili is desirable).
• Have a thorough understanding of the Kenyan Labour Laws.
• Integrity and Confidentiality: Ability to handle sensitive HR information with the utmost discretion.
• People Focus: genuinely cares about staff welfare, is approachable and empathetic.
• Strong organizational skills to manage multiple priorities in a time-sensitive manner.
• Strong interpersonal skills and ability to build and sustain relationships with key constituents.

SAFEGUARDING, ETHICS, AND INCLUSION

The Aga Khan Foundation is committed to supporting gender equality and nurturing an inclusive working environment, free of discrimination, prejudice, stereotyping, harassment, victimisation, and other abusive behaviour.

Every Aga Khan Foundation employee has a personal responsibility to actively promote a healthy, safe, enabling, and inclusive environment in line with the organisation’s Code of Conduct, Global Safeguarding Manual and Gender Equality Policy and to speak up about any misconduct, whether witnessed or experienced.

The Aga Khan Foundation is committed to protecting children and at-risk adults from all forms of harm and abuse.

Our recruitment and selection procedures reflect this commitment, including rigorous vetting checks for all staff. AKF is participating in the Inter-Agency Scheme for the disclosure of safeguarding related misconduct. The core of the scheme is that participating organisations will share information in the recruitment process about safeguarding related misconduct: sexual exploitation, sexual abuse or sexual harassment, that an individual has been found to have committed. This information will be shared in the form of a “Statement of Conduct” and it forms part of our standard reference process.

For more information on the scheme, click on the following link: https://misconduct-disclosure-scheme.org/

By submitting your application, you consent to the processing of your data for recruitment purposes.

Sector

Social Development

About the Agency

The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.

Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.

Region:

Eastern Africa

Location:

Kenya

Salary:

Salary and package to attract the best candidate

Job Expires

22-Jul-2026

Human Resources Officer | AKDN

Tags

• aga khan foundation
• human resources
• human resources management
• organizational development
• talent acquisition

Skills

• Human Resources Management
• Talent Acquisition
• HR Information Systems
• Communication skills
• Kenyan Labour Laws

The recruiting organization, Aga Khan Development Network (AKDN), has not specified a closing date for this vacancy or continues to list jobs after their stated closing date. Because such positions may remain open, they are listed here until removed from the recruiting organization's website.

More Information and Application Details