Head - Controls & Governance

<p><strong>KEY RESPONSIBILITIES:&nbsp;</strong></p>
<ul>
<li>Monitor adherence to the Group’s set standards regarding reconciliation of Nostro, other assets and liabilities suspense accounts and ensure that accuracy and integrity of the accounts is maintained.&nbsp;</li>
<li>Monitor, escalate and ensure correction of outstanding items in reconciled accounts for KCB Kenya and the Subsidiaries.&nbsp;</li>
<li>Monitor all settlement accounts while ensuring that all the accounts are reconciled against respective statement and ledger balances. Oversee the automation and centralization of reconciliation for new products.&nbsp;</li>
<li>Continuous review of compliance and enhance efficiency to attain excellence in operational processes and ensure regular validation of first level controls in operational processes&nbsp;</li>
<li>Work with Internal Audit to identify the key risk parameters for consideration during audit planning, to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions&nbsp;and&nbsp;develop / manage the divisions Quality Assurance.</li>
<li>Identify and mitigate events exposing the Bank to risk due to inadequate or failed processes, people, and systems. Oversight over risk reporting, DORCCO and escalation of issues to GORCCO.</li>
<li>Apply test processes and tools to substantiate and measure the effectiveness of operational risk controls.</li>
<li>Ensure continuous transaction verification and monitoring is carried out, establishing predictable quality assurance processes, which include automation and testing tools to aid effectiveness.</li>
<li>Provide assurance to ensure controls are adequately designed, implemented and effective, manage assurance and monitoring arrangement.&nbsp;</li>
<li>CMT coordination and carry out reviews to ensure comprehensive Operational Business Continuity Management (BCM) Testing &amp; Business Impact Analysis (BIA)/Plans.</li>
</ul>
<p><strong>EXPERIENCE &amp; EXPERTISE&nbsp;</strong></p>
<ul>
<li>Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Risk Management or a business related field. Master's Degree in a relevant field will be an added advantage.</li>
<li>Thorough understanding of Banking Law, Prudential Guidelines, Central Bank regulations and operational risk management frameworks.</li>
<li>Professional qualification such as CPA(K), ACCA, CIA, CISA or equivalent will be an added advantage.</li>
<li>Minimum ten (10) years' experience in Banking Operations, Shared Services, Finance, Controls, Governance or Risk Management, with at least six (6) years in a senior management role.</li>
<li>Proven experience in developing and implementing governance, risk management and internal control frameworks within a complex banking environment.</li>
<li>Extensive experience in operational risk identification, control testing, issue remediation, loss prevention and regulatory compliance management.&nbsp;</li>
<li>Strong track record in leading audit engagements, regulatory reviews and timely closure of audit and compliance findings.&nbsp;</li>
<li>Experience driving process improvement, reconciliation automation, operational excellence and transformation initiatives across multi-entity banking operations.&nbsp;</li>
<li>Demonstrated ability to lead large teams, manage performance, develop talent and influence stakeholders across Operations, Finance, Technology, Risk, Compliance and Subsidiaries.&nbsp;</li>
<li>Strong understanding of banking operations, payment systems, customer service, business continuity management, operational resilience and emerging industry risks and trends</li>
</ul>