Field Officer

JOB RESPONSIBILITIES

Rent Collection & Arrears Management

• Collect monthly rent from tenants.
• Follow up on overdue payments and report defaulters.

Tenant & Property Management

• Conduct routine property inspections and report maintenance needs.
• Issue notices to tenants (e.g., rent reminders, warnings or notices to vacate).
• Lock houses of defaulting tenants.

Move-In & Move-Out Management

• Assist in tenant onboarding, ensuring they sign agreements and understand policies.
• Conduct final house inspections when tenants vacate.
• Oversee deposit refund processes and ensure move-out compliance.

Security & Compliance

• Work closely with security teams to prevent illegal access to properties.
• Enforce property policies and handle minor tenant disputes.

Reporting & Coordination

• Provide daily reports on collections, tenant updates and property conditions.
• Liaise with repair coordinators for maintenance work.
• Work with the office team to streamline operations.

KEY QUALIFICATIONS AND SKILLS

• ✔ Strong communication and negotiation skills.
• ✔ Ability to handle difficult tenants and enforce policies professionally.
• ✔ Good problem-solving and decision-making skills.
• ✔ Basic knowledge of real estate laws and rental policies is an added advantage.
• ✔ Physically fit and able to move between properties.
• ✔ Skilled in Motorbike riding.
• ✔ Must be trustworthy, responsible and highly organized.