Supply Chain Manager

The Supply Chain Manager is responsible for leading and overseeing all aspects of supply chain operations, ensuring the efficient planning, coordination, and distribution of products. This role involves managing end-to-end supply chain processes, optimizing operational performance, and ensuring timely and cost-effective fulfillment of customer demand. The incumbent will play a critical role in streamlining logistics, procurement, inventory management, and distribution activities to ensure seamless and efficient operations.

Duties & Responsibilities
Operations Management
Oversee and ensure the smooth running of supply chain operations, including inventory management, warehousing, order fulfillment, and distribution.
Develop, implement, and maintain standard operating procedures (SOPs) and safety protocols.
Optimize warehouse layout, storage systems, and material handling processes to maximize space utilization and operational efficiency.
Supply Chain Management
Manage the end-to-end supply chain cycle, from procurement to final delivery, in alignment with organizational objectives.
Build and maintain strong supplier relationships, including negotiating contracts to secure cost-effective and reliable services.
Monitor inventory levels and collaborate with procurement teams to maintain optimal stock levels while minimizing holding costs.
Staff Management & Development
Lead, supervise, and develop supply chain staff, fostering a culture of teamwork, accountability, and safety compliance.
Conduct performance evaluations, identify training needs, and implement development programs to enhance team productivity.
Promote a positive work environment and address employee relations matters promptly and professionally.
Quality Assurance & Compliance
Ensure compliance with all health, safety, environmental, and regulatory requirements, as well as company policies.
Oversee quality control processes for inbound and outbound goods to maintain required standards.
Drive continuous improvement initiatives and implement corrective actions to enhance operational performance.
Financial Management & Reporting
Develop and manage budgets for supply chain operations, ensuring cost control and efficiency.
Prepare and present regular operational and performance reports, highlighting key metrics and improvement areas.
Analyze financial and operational data to support decision-making and optimize cost-effectiveness.
Customer Relationship Management
Ensure timely and accurate order fulfillment to meet customer expectations and service level agreements (SLAs).
Address customer concerns effectively and implement feedback to improve service delivery.
Maintain strong relationships with key customers, suppliers, and stakeholders.
Fleet & Transport Management
Oversee fleet operations, including tracking, scheduling, servicing, and compliance with safety standards.
Plan and manage the acquisition, maintenance, utilization, and disposal of company vehicles.
Supervise drivers, including recruitment, training, performance management, and enforcement of company policies and road safety regulations.
Any Other Duties
Perform any other duties as may be assigned by management from time to time.

Knowledge, Skills & Key Competency
Knowledge:
Bachelor of business administration, supply chain management or any related field
CIPS (Chartered Institute of Procurement & Supply) – Level 4–6
Training in Warehouse Management, Inventory Control, or Fleet/Transport Management
Certificate in ERP systems, SAP, Oracle, or Stock Management Software
3–5+ years experience in supply chain, logistics, depot operations, or inventory management

Skills:
Excellent organizational and multitasking abilities.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills.
Proficiency in MS Office and logistics software.

Key Competencies:
Leadership: Ability to lead, motivate, and develop a team.
Decision-Making: Quick and sound decision-making skills, especially in high-pressure situations.
Customer Focus: Strong commitment to customer satisfaction.
Attention to Detail: High attention to operational and inventory details.
Strategic Thinking: Ability to align depot activities with organizational goals.

KPIs- Key Performance Indicators
KPI Measure
Operational Efficiency – Monthly & Quarterly Depot Performance Reports
Cost Management – Demonstrated cost reduction initiatives and improved cost-per-unit metrics.
Inventory Accuracy – Accurate Daily, weekly, and monthly reconciliations
Customer Satisfaction – Feedback tracking, complaints log, resolution timelines
Safety and Compliance
Team Performance – Demonstrated effective people management.
Turnaround Time – Increase current turnaround frequency by 50%
Fuel Cost Savings – Fuel analysis, loading cost, operational expenses
Loading Compliance – Ensure all loading activities adhere to legal weight limits and company loading procedures.
Fleet Maintenance – Maintain updated maintenance schedules for all vehicles and ensure 100% adherence to preventive maintenance plans.
Sales Growth Support – Ensure timely dispatch and delivery processes to support monthly sales growth targets.
Fleet Security – Implement and maintain 100% tracking visibility for all fleet vehicles.

How to Apply:
If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title in the email subject (Supply Chain Manager)