SALES COORDINATOR (3 POSITIONS)

Job Title

SALES COORDINATOR (3 POSITIONS)

Nature of Job

FULL TIME

Salary

KSHS. 50,000-60,000

Job Location

NAIROBI

Duties and Responsibilities

Sales Operations & Target Support

• Assist in planning, executing, and monitoring sales activities to achieve team targets.
• Track sales performance and generate regular reports for management review.
• Support upselling and cross-selling initiatives to maximize revenue opportunities.

Team Coordination & Communication

• Coordinate daily activities of the sales team and manage schedules.
• Act as a point of contact between management and sales staff to ensure smooth communication.
• Support training and onboarding of new sales team members on processes and tools.

Customer Relationship Support

• Respond promptly to customer inquiries and support issue resolution.
• Maintain strong relationships with clients to encourage repeat business and loyalty.
• Assist the sales team in delivering excellent customer experiences.

Reporting & Performance Analysis

• Maintain accurate sales records and track key performance metrics.
• Prepare comprehensive performance reports for management.
• Identify trends, opportunities, and areas for improvement within the sales process.

Process & Operational Support

• Ensure compliance with company policies, procedures, and operational standards.
• Help maintain organized sales documentation and records.
• Support smooth execution of sales events, campaigns, and promotions.

Product & Brand Support

• Develop a working knowledge of the company’s products and services.
• Ensure the sales team communicates product features and benefits effectively.
• Promote the company brand through professionalism and customer engagement.

Key Requirement Skills and Qualification

• Diploma or Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field.
• Minimum of 2–3 years of experience in a sales coordination, sales support, or administrative role.
• Proven experience supporting sales teams or managing sales operations is an added advantage.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); CRM experience is a plus.
• Excellent organizational and time-management skills.
• Strong multitasking and problem-solving abilities.
• Effective verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

How to Apply

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.