QUALITY ASSURANCE ASSISTANT

Responsibilities

• Monitor and inspect warehouse and delivery processes to ensure compliance with quality standards
• Conduct regular quality checks on inbound and outbound shipments
• Identify, document, and report quality issues, discrepancies, or damages
• Work closely with operations and warehouse teams to implement corrective actions
• Maintain accurate records of quality assessments and control measures
• Generate and present reports on quality performance and improvement areas
• Ensure adherence to company policies, procedures, and regulatory standards
• Assist in developing and implementing quality control procedures and guidelines
• Support training of staff on quality standards and best practices
• Address quality-related inquiries and concerns from internal teams

Qualifications and Experience

• Diploma or Bachelor's degree in Quality Management, Business Administration, Supply Chain, or a related field
• Minimum of 2 years' experience in quality assurance, operations, or a similar role
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic reporting tools
• Strong attention to detail and analytical skills
• Excellent communication and interpersonal skills with the ability to work collaboratively
• Ability to identify problems and implement practical solutions
• Ability to work under pressure and meet deadlines in a fast-paced environment
• Experience in the courier or logistics industry will be an added advantage

How to Apply

Apply now (https://bestlinks.co.ke/application-portal/?job_id=39721&job_title=Quality+Assurance+Assistant&email=recruitment%40boxleocourier.com&cc_email&bcc_email)