Psychosocial and Welfare Officer

Purpose of the Job

To provide psycho-social support and mental wellness services in liaison with the Makerere Counselling and Guidance Centre and the Makerere University Hospital.

Qualifications

• A Master’s degree in in any of the following fields: Counselling, Mental Health Studies, Clinical Psychology, from a recognized institution.
• An Honour’s Bachelor’s degree in any of the following fields: Psychology, Social Work and Social Administration, Mental Health Studies, Community Psychology from a recognized institution.

Duties and Responsibilities

• Extend individualized career guidance and counselling sessions and maintain an up-to-date counselling log
• Co-ordinate the group counselling sessions for Scholars in consideration of the special group
• Co-ordinate trainings for Program and University staff on matters of mental wellness
• Organize comprehensive orientation programmes for new Scholars.
• Coordinate the housing scheme for the Scholars and ensure reasonable accommodation for students with disabilities
• Facilitate internal and international travels for students and staff
• Compile and analyze data related to program activities, and prepare accurate, timely reports to support decision-making, accountability, and continuous improvement
• Monitor, identify and report any safeguarding concerns that may arise during the Program implementation
• Coordinate welfare support for all program staff;
• Perform any other related duties as may be assigned by the Supervisor.

Experience

A minimum of 3 years’ relevant working experience at the level of Assistant Psychosocial or Welfare Officer or Assistant Counselling Officer in a reputable organization.

Competencies

• Demonstrated experience in conducting individual and group counselling.
• Ability to conduct psychosocial assessments and develop appropriate support plans.
• Understanding of youth mental health, academic stress management, and transitional support for university students.
• Strong facilitation skills for group counselling and orientation programmes.
• Strong understanding of safeguarding frameworks and duty of care principles.
• Knowledge of inclusive accommodation standards for persons with disabilities.
• Demonstrated capacity in data analysis and report writing.
• Excellent communication and interpersonal skills.