PERFUME SALES SUPERVISOR

Job Title

PERFUME SALES SUPERVISOR

Nature of Job

FULL TIME

Industry

RETAIL (BEAUTY & COSMETICS)

Salary

KSHS. 60,000

Job Location

NAIROBI

Duties and Responsibilities

• Sales Leadership & Target Achievement
  • Drive the team to meet and exceed daily, weekly, and monthly sales targets.
  • Monitor individual and team performance, ensuring accountability for results.
  • Promote upselling and cross-selling to maximize revenue.
• Team Supervision & Development
  • Supervise daily activities and coordinate staff schedules effectively.
  • Train and coach team members on product knowledge and sales techniques.
  • Motivate staff through regular briefings and performance feedback.
• Customer Experience Management
  • Deliver exceptional, personalized customer service at all times.
  • Handle customer inquiries and complaints professionally and promptly.
  • Build strong customer relationships to encourage repeat business.
• Product Knowledge & Brand Representation
  • Maintain strong knowledge of perfume products, fragrance notes, and brands.
  • Ensure team members communicate product benefits clearly to customers.
  • Uphold a professional image aligned with brand standards.
• Inventory & Merchandising Management
  • Monitor stock levels and ensure timely replenishment of products.
  • Maintain attractive and organized product displays.
  • Conduct regular stock checks and report discrepancies.
• Reporting & Performance Analysis
  • Prepare and submit regular sales and performance reports.
  • Analyze sales trends and identify opportunities for improvement.
  • Track key KPIs and provide feedback to management.
• Promotions & Marketing Execution
  • Implement in-store promotions and marketing campaigns effectively.
  • Encourage active promotion of offers and new products.
  • Support customer engagement activities such as product sampling.
• Operational Excellence & Compliance
  • Ensure adherence to company policies and procedures.
  • Oversee smooth daily store operations, including opening and closing.
  • Maintain high standards of cleanliness, safety, and professionalism.
• Personal Sales Contribution
  • Lead by example through strong personal sales performance.
  • Maintain a smart, well-groomed, and confident appearance.
  • Build and manage a loyal customer base.

Key Requirement Skills and Qualification

• Diploma in Sales, Marketing, Business Administration, or a related field.
• Proven experience in perfume, cosmetics, or beauty product sales.
• Previous supervisory or team leadership experience is an added advantage.
• Strong customer service and interpersonal skills.
• Ability to meet and exceed sales targets consistently.
• Excellent communication and persuasion skills.
• Strong organizational and leadership abilities.

How to Apply

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.