Office Manager - Nairobi

Job Description

We are looking for an Office Manager. As the Office Manager for our Nairobi branch, you will be the heartbeat of our local operations. You’ll be responsible for creating a world-class workspace environment that reflects our innovative fintech culture, ensuring seamless daily operations, and supporting our growing team in Kenya’s vibrant financial institution.

Responsibilities

• Manage the renewal of essential business permits and specialised financial licenses (e.g., CBK digital credit or PSP licenses, CMA certificates).
• Oversee strict office access protocols, managing biometric systems and security personnel to protect sensitive financial data and hardware.
• Conduct thorough "Know Your Vendor" (KYV) checks on all office service providers (cleaning, security, maintenance) to mitigate operational risk.
• Lead the onboarding experience for new hires.
• Maintain meticulous records of branch expenses and petty cash, ensuring all documentation is "audit-ready" for internal and external financial regulators.
• Manage the lifecycle of high-value company assets (laptops, servers, networking gear), ensuring secure issuance and tracking for remote and in-office staff.
• Maintain a professional, high-standard environment suitable for hosting high-net-worth clients, regulators, and banking partners.

Requirements

• 2+ years in Office Management or Operations, specifically within Banking, Fintech, or Professional Services (Legal/Audit).
• Familiarity with the Kenya Data Protection Act and general CBK operational guidelines for financial institutions.
• A spotless professional record with a deep understanding of confidentiality and fiduciary responsibility.
• Bachelor’s degree in Business Administration, Finance, or a related field.

How to Apply

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