ICT Officers

Job Description

Nakuru County Government is hiring for Information Communication Technology Officer positions in Nakuru. You will install and configure hardware and software, provide end-user support, and maintain ICT equipment.

Pursuant to the provisions of Article 235 of the Constitution of Kenya and Section 59 of the County Governments Act, Cap. 265 of the laws of Kenya, Nakuru County Public Service Board invites applications from qualified Kenyan citizens to fill the following vacant positions:

INFORMATION COMMUNICATION TECHNOLOGY OFFICER III (EIGHT (8) POSITIONS)

ADVERT NO. 11/2026/03

Job Group: CPSB 11 (J/G ‘H’)

Basic Salary Scale: Kshs.28,620 – 37,100 p.m.

Allowances: As per the SRC circulars attached to the position

Terms of Employment: Permanent & Pensionable

Qualification Requirements

For appointment to this grade, a candidate must have:

• Diploma in any of the following fields: Computer Science, Information Communications Technology, Information Technology, Computer Engineering, Computer Networking, Software Engineering, Business Information Technology, Data Science, Telecommunications Engineering, Electronic Engineering, Cyber Security or equivalent qualification from a recognized institution.

Duties and Responsibilities

• Collecting ICT operational data;
• Installing and configuring ICT end user devices;
• Installing, updating and configuring operating and application software;
• Troubleshooting, diagnosing and solving network, software and hardware issues;
• Providing ICT end user support;
• Repairing and maintaining ICT equipment and associated peripherals;
• Monitoring the performance of ICT equipment;
• Undertaking basic ICT skilling; and
• Manning ICT helpdesk.

INFORMATION COMMUNICATION TECHNOLOGY OFFICER I (FIVE (5) POSITIONS)

ADVERT NO. 11/2026/01

Basic Salary Scale: Kshs.41,420-57,230 p.m.

Job Group: CPSB 09 (J/G ‘K’)

Allowances: As per the SRC circulars attached to the position

Terms of Employment: Permanent & Pensionable

Qualification Requirements

For appointment to this grade, a candidate must have:

• Bachelor of Science degree in any of the following fields: Computer Science, Information Communications Technology, Information Technology, Computer Engineering, Computer Networking, Software Engineering, Business Information Technology, Data Science, Telecommunications Engineering. Electrical and Electronic Engineering, Cyber Security or equivalent qualification from a recognized institution.

Duties and Responsibilities

• Implementing ICT policies, strategies, regulations, standards and guidelines;
• Undertaking cybersecurity surveillance and make appropriate recommendations;
• Supporting systems audit;
• Supporting ICT innovation and commercialization initiatives;
• Supporting implementation of strategies on environmentally friendly digital technologies and e-waste management;
• Assisting in the implementation of data management strategies and initiatives;
• Supporting digital transformation initiatives;
• Providing technical support on digitalization of Government services;
• Installing and configuring ICT systems, databases, Applications, networks, data center services and communication systems;
• Supporting system and data backups, and recovery;
• Supporting implementation of standard operating procedures relating to ICT infrastructures, software applications and systems and business continuity strategies;
• Collecting ICT operational data for reporting and optimizing performance;
• Troubleshooting, diagnosing and solving network, software and hardware issues;
• Undertaking preventive measures, repairing and maintaining ICT equipment and software applications;
• Manning ICT help desk services, providing end user support and capacity building;
• Assisting users with information security management issues and related procedures; and
• Supporting implementation of ICT related risk management strategies.