ICT MANAGER

Job Title

ICT MANAGER

Nature of Job

FULL TIME

Salary

KSHS. 80,000

Job Location

NAIROBI

Duties and Responsibilities

• Strategic IT Leadership
  • Define and drive the enterprise IT strategy aligned with the organization’s business goals.
  • Lead digital transformation initiatives to modernize systems, improve operational efficiency, and enhance customer experience.
  • Identify opportunities for innovation, emerging technologies, and AI/ML integration to deliver business value.
  • Champion IT governance, standards, and best practices across the organization.
• Enterprise Architecture & Systems Oversight
  • Design and maintain a scalable, secure, and robust enterprise architecture framework.
  • Lead multi-system implementations and integrations, including:
  • ERP systems – streamline finance, HR, and operations.
  • CRM platforms – enhance customer relationship management.
  • MES (Manufacturing Execution Systems) – optimize production and supply chain visibility.
  • eCommerce platforms – improve digital sales channels and user experience.
  • Fleet management systems – track and optimize company assets.
  • Ensure IT and OT systems converge seamlessly for operational efficiency.
• Cybersecurity & Risk Management
  • Develop and maintain a comprehensive cybersecurity strategy to protect organizational data and systems.
  • Oversee risk assessments, incident response planning, and compliance with relevant regulations (ISO, GDPR, etc.).
  • Monitor, detect, and mitigate threats to maintain business continuity and minimize downtime.
• Financial & Value Management
  • Manage IT budgets, ensuring efficient allocation of resources and cost optimization.
  • Calculate Total Cost of Ownership (TCO) for IT investments and measure ROI.
  • Ensure that all technology projects deliver measurable business value.
  • Prepare reports and dashboards to communicate IT performance, budget, and value realization to executives and board.
• Project & Change Management
  • Lead complex IT and digital transformation projects from concept through implementation.
  • Develop and enforce project management methodologies, timelines, and deliverables.
  • Facilitate change management strategies to ensure smooth adoption of new systems across the enterprise.
  • Monitor project performance, manage risks, and resolve issues promptly.
• Stakeholder Engagement & Communication
  • Serve as the primary liaison between IT and business units.
  • Build strong relationships with executive leadership, department heads, and board members.
  • Present technology strategies, project updates, and performance metrics in clear business terms.
  • Advise on technology-related business decisions and strategic planning.
• Team Leadership & Capability Development
  • Lead, mentor, and develop IT teams to ensure high performance, innovation, and professional growth.
  • Build a culture of accountability, collaboration, and continuous improvement.
  • Identify skills gaps and implement training programs for IT staff.
  • Promote cross-functional collaboration to integrate IT solutions with business processes.
• Vendor & Partner Management
  • Manage relationships with technology vendors, consultants, and service providers.
  • Negotiate contracts, service-level agreements, and pricing for software, hardware, and IT services.
  • Evaluate vendor performance to ensure quality delivery and alignment with business objectives.

Key Requirement Skills and Qualification

• Degree in Computer Science, Information Technology, Engineering, or IT & Business.
• 5+ years of experience in IT/digital leadership roles with enterprise scope.
• 5+ years at C-level or equivalent strategic leadership roles.
• Demonstrated experience in delivering large-scale IT transformations across ERP, CRM, MES, eCommerce, and fleet management systems.
• Expertise in enterprise architecture, cybersecurity, AI/ML integration, and IT/OT convergence.
• Strong financial and business acumen with experience managing budgets, ROI, and value realization.
• Exceptional communication skills, with proven ability to interact effectively with executives, boards, and stakeholders.

How to Apply

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.