ICT Interns

Position Title

Intern – Information & Communication Technology (ICT)

Department / Section

ICT Department

Number of Positions

3

Duration

Twelve (12) Months – Non-Renewable

Grade

Intern

Reports To

ICT Officer / Head of ICT

Working Hours

Monday to Friday, 8:00 AM – 5:00 PM

Purpose of the Position

To support the ICT department of the County Assembly in the administration, maintenance and support of information systems, network infrastructure, hardware and software, ensuring the seamless availability and security of the Assembly’s digital environment.

Minimum Qualifications & Requirements

• Must be a Kenyan citizen aged between 18 and 35 years.
• Bachelor’s Degree in Computer Science, Software Engineering, Information Systems or an equivalent qualification from a recognized university.
• Must have completed studies within the last two (2) years.
• Proficiency in network administration, systems support or software development is an added advantage.
• Knowledge of cybersecurity principles and data protection frameworks is an added advantage.
• Familiarity with open-source technologies or GoK ICT standards is an added advantage.
• Recommendation / Introduction Letter from the institution of learning is mandatory.

Duties and Responsibilities

• Provide first-line technical support to Assembly staff including troubleshooting hardware, software and network connectivity issues.
• Assist in the installation, configuration and maintenance of computer hardware, operating systems and application software.
• Support network administration tasks including monitoring of the local area network (LAN), Wi-Fi access points, switches and routers.
• Assist in the management and backup of the Assembly’s data and digital systems to ensure continuity and data integrity.
• Support the implementation and monitoring of cybersecurity measures including antivirus deployment, patch management and access control.
• Assist in maintaining an updated ICT asset register, including all hardware, software licences and peripherals.
• Support the administration and maintenance of the Assembly’s website and intranet platforms.
• Assist in developing or customising simple software solutions, scripts or databases to support departmental workflows.
• Provide technical support during plenary sittings, committee meetings, public participation forums and official Assembly events.
• Perform any other duties assigned by the ICT Officer within the scope of the ICT department.

Key Competencies

• Technical proficiency in ICT systems and infrastructure.
• Problem-solving aptitude and ability to diagnose technical faults rapidly.
• Strong customer service orientation in user support.
• Ability to adapt quickly to evolving technology environments.
• Integrity and confidentiality in managing institutional data.
• Teamwork and ability to work with minimal supervision.

REF

CASB/HR/INT/VOL.I/2026